App Maintenance

One-Time App Maintenance Setup

  • Create App documentation 
  • Create App Test plan 
  • Create Test cases for comprehensive App testing 
  • Create Technical Architecture diagram 
  • Document Critical App flows 
  • Create Database design documentation 
  • Create a Scheduled Maintenance plan 
  • Source code repository setup & baselining 
  • SLA Definition (Agreement on the bug severity and fixing timelines)

On Going Support Tasks (Performed Daily)

  • Monitor the App availability on a daily basis 
  • Execute Critical Test cases on a daily basis 
  • Crash report analysis & Reporting 
  • User feedback and Production Issues management and fixing 
  • Fix Critical minor bugs based on severity and SLAs 
  • Minor App data updates or content updates 
  • Support App for new iOS software versions, patches and new devices. 
  • Support App roll-outs for new releases into production

On Demand Support Tasks

  • App Feedback & Ratings Monitoring and Reporting 
  • Execute Critical Test cases on a daily basis 
  • Medium & Major App Enhancements (UI & Functional) 
  • Major Bug Fixes that requires Development effort 
  • App Analytics Reporting 
  • Comprehensive Testing for New releases 
  • Code Refactoring 
  • Database backup, migration or restoration 
  • Handling user queries, issues and customer email support 
  • Developer Training and Technical support 
  • App Store setup and management (for new and existing Apps)

Technical Expertise

    • Developing iOS applications using Objective-C and Swift programming languages
    • Apple Xcode IDE
    • JSON Parsing, XML Parsing, Sqlite and Core Data
    • Apple App Store Submission
    • Apple Push Notification Services(APNS)
    • Social media Integration, Payment gateway integration related apps
    • Developing android applications using Java and Kotlin languages
    • Android Studio & Eclipse
    • Android SDK
    • JSON Parsing, XML Parsing and Sqlite.
    • Google Play Store Submission
    • Push notification (GCM & FCM) services
    • Google Maps integration, Geolocation API Integration,
    • Social media Integration, Payment gateway integration related apps
    • Developing iOS applications using Objective-C and Swift programming languages
    • Apple Xcode IDE
    • JSON Parsing, XML Parsing, Sqlite and Core Data
    • Apple App Store Submission
    • Apple Push Notification Services(APNS)
    • Social media Integration, Payment gateway integration related apps